> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atako.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Allo

> Connect Allo to your Atako agents — 10 read and 6 write actions.

Let your agents manage conversations, send SMS, and work with CRM people and companies via the Allo API.

## Connection

* **Authentication**: API key.

<Note>
  In your Allo workspace → Settings → API → Create API key (Admin or Manager role). Copy the key. Scopes documented by Allo: CONVERSATIONS\_READ (calls and SMS history), CRM\_READ and CRM\_WRITE (people and companies), SMS\_SEND (sending SMS). Grant only the ones your agents need.

  See [Allo's documentation](https://help.withallo.com/en/api-reference/introduction).
</Note>

## Read actions (10)

| Action | Description |
| - | - |
| `get_company` | Get a CRM company by ID. |
| `get_conversation_item` | Get a single conversation item (call or SMS) by ID. IDs start with cll- for calls, msg- for messages. |
| `get_person` | Get a CRM person by ID. |
| `list_conversations` | List conversations grouped by contact phone number. |
| `list_numbers` | List all phone numbers and sender IDs on your team. |
| `list_tags` | List all tags configured on the team. |
| `list_users` | List all team members. |
| `search_companies` | Search and filter companies in your CRM. |
| `search_conversations` | Search calls and SMS with filters and keyword search across transcripts, summaries, and message content. |
| `search_people` | Search and filter people in your CRM. |

## Write actions (6)

| Action | Description |
| - | - |
| `create_company` | Create a new company in your CRM. |
| `create_person` | Create a new person in your CRM. |
| `send_sms` | Send an SMS message to a phone number using your Allo number. The recipient must be in the same country as the sender. |
| `update_call_summary` | Replace the markdown content of a call's AI-generated summary. Only call items (cll-\*) are accepted. |
| `update_company` | Update an existing CRM company. Only provided fields are changed. |
| `update_person` | Update an existing CRM person. Only provided fields are changed. |

## Permissions

Every action above must be explicitly granted to an agent before it can be used. See [Permissions](/integrations/permissions) for the grant model and [Security](/integrations/security) for how credentials are protected.

***

*Last reviewed against the provider API: September 2026.*


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