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An agent is a persistent, always-on AI worker — not a one-off chat session. Creating one takes a minute; the choices you make below shape how it behaves for its entire lifetime.

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Who can create agents

Company admins can always create agents. Other members need the Can create agents permission, granted per member by an admin from Settings → Users.
If your company has no active subscription, or all its active agent licenses are taken, agent creation is blocked. See Subscription.

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Starting a new agent

On the Floor storey, click Create an agent, or press N. The agent then follows your cursor: drop it on a team to join that team, or off to the side to create a new team (creating a team is admin-only). The creation sheet opens next. You can also open the sheet directly at /floor?newAgent=1.

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The creation sheet

1

Identity

A Name — shown everywhere the agent appears, including to the people who chat with it — and its Team. Pick Individual agent to leave it without a team.
2

Brief (optional)

Three fields, all editable later in the agent’s settings:
  • Mission — 1 to 3 sentences: the outcome expected from this agent.
  • Instructions — method, tone, and limits. They override its default style, never the security and confidentiality rules.
  • Business context — facts specific to this agent’s role.
Be concrete about scope: what the agent owns, what it should never do without asking, and how it should sound. Vague instructions (“be helpful”) do less than a short list of do’s and don’ts.
Every agent already receives your company’s shared context, set once in the Knowledge cube on the Context storey. Use the agent’s own business context only for what’s specific to its role. See Team.
3

Harness

The harness decides what the agent can do. Two are offered:An opencode agent needs an active GitHub connection for your company and at least one Allowed repository, in owner/repo form. It replaces the Integrations section below. See Engines.
The harness is final. It can’t be changed after the agent is created.
4

Integrations

The integrations your company has already connected, each with Read and/or Write access for this agent. Write implies read. An integration left without permission is not connected to the agent. You can change these at any time in the agent’s settings. See Integrations overview.
5

Inference

Atako inference needs no key and is billed with the rest of your usage — see Atako inference. Your own key sends model calls from your own provider account, if BYOK is enabled for your company; those agents never draw from your shared credit balance. You can switch the inference source later in the agent’s settings.
6

Model

Pick a model from the catalog, or leave the default. Search by name, star models to keep them under Favorites, and find the ones you picked before under Already used. Suggested by Atako lists a short selection; All models lists the full catalog.
The model is final. It can’t be changed after the agent is created.
Click Create agent. The agent uses the time zone of the member who created it, as set in their Settings → Appearance — its scheduled tasks run in that zone. There is no company-wide time zone. The creator’s time zone is read again whenever the agent is resumed or updated. Channels aren’t part of the creation sheet — you turn them on afterward. See Channels overview.

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Agent settings

Open an agent on the Floor, then click Agent settings in the agent panel. Only the agent’s creator, or a company admin, can change its settings. Each change is saved on its own and applies immediately.

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Lifecycle

Agents are paused automatically in some cases — for example, when a free trial ends without a subscription in place — and can be resumed from Lifecycle once the underlying issue is resolved.
Deleting an agent is permanent: its work stops and its memory disappears. The conversation and exchanged files remain available.

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Active agent licenses

Every active agent uses one active agent license from your company’s pool. Licenses aren’t tied to human users: your team can have any number of members regardless of how many licenses you own. See Subscription.

Agents

The concept behind agents and sub-agents.

Engines

Hermes and opencode compared.

Chat

Working with an agent day to day.

Team

Roles, permissions, and inviting teammates.