Sendcloud

Let your agents follow your Sendcloud shipments — list, read, cancel and track parcels, push orders without buying a label, compare shipping options, find service points and list returns.

Connection

Authentication: API key (Public key:Secret key).

Sendcloud → Settings → Integrations → find “Sendcloud API” → Connect → enter a name → Save. A Public Key and a Secret Key are generated. Paste them as public_key:secret_key (both values, separated by a colon). Leave “Use OAuth2 authentication” off (this connector uses Basic authentication) and enable “Service Points” to search service points. The keys give access to the whole account — there are no scopes to choose.See Sendcloud’s documentation.

Read actions (12)

Action	Description
`get_order`	Get one order by its Sendcloud id (integer, the “id” returned by list_orders).
`get_return`	Get one return by its id (integer, from list_returns).
`get_shipment`	Get one shipment by its id (from list_shipments): parcels, status, tracking numbers, addresses.
`get_tracking`	Get the current status and tracking events of a parcel by its carrier tracking number.
`list_integrations`	List the shop and API integrations of the account with their id — the integration id needed by create_order and list_orders.
`list_orders`	List orders — first page only (page_size up to 200): narrow it with integration (integer id from list_integrations), order_number, order_id, status, and the order_created_at / order_updated_at filters (YYYY-MM-DD, with _min/_max variants).
`list_parcel_statuses`	List every parcel status code with its description (values usable as parcel_status in list_shipments).
`list_returns`	List the returns created in a date window: from_date and to_date are required ISO 8601 date-times; optional parent_parcel_status (e.g. “announced”, “delivered”), page_size (up to 40) and cursor (the cursor value of the “next” link returned in the body).
`list_sender_addresses`	List the sender addresses saved in the account — first page only (page_size up to 100).
`list_service_points`	Find service points (pick-up points, lockers, post offices) in a country, around an address, a postal code or coordinates. country_code (2 letters) is required; carrier_code and general_shop_type (“servicepoint”\|“locker”\|“post_office”\|“carrier_depot”) are arrays of strings; radius in meters (100–50000); limit up to 200.
`list_shipments`	List the shipments (parcels) created or imported in the account — first page only (page_size up to 100): narrow it with the filters (tracking_number, order_number, parcel_status, updated_after/before and announced_after/before as ISO 8601 date-times, ids = comma-separated parcel ids).
`list_shipping_options`	List the shipping options (carrier + service, with their shipping_option_code) available for a route — a read-only query, nothing is created. from_address / to_address: { country_code: 2 letters (required), postal_code?, city?, address_line_1?, state_province_code? }. parcels: array of { weight: { value: STRING (e.g. “1.5”), unit: “kg”\|“g”\|“lbs”\|“oz” }, dimensions?: { length, width, height: STRINGS, unit: “cm”\|“mm”\|“m”\|“yd”\|“ft”\|“in” } }. Optional filters: carrier_code, shipping_option_code, shipping_product_code (strings), contract_id (integer); calculate_quotes (boolean) also returns the quotes.

Write actions (2)

Action	Description
`cancel_shipment`	Cancel an announced shipment, if its carrier supports cancellation. Argument: id (string, shipment id from list_shipments). No other argument.
`create_order`	Create an order in Sendcloud’s Incoming orders WITHOUT requesting a label (no carrier cost; the API v3 replacement for v2 parcels with request_label: false). Re-sending an existing order_id for the same integration updates that order. Required: order_id (string, your shop id), order_number (string), order_details { integration: { id: integer from list_integrations }, status: { code: string, message?: string }, order_created_at: ISO 8601 date-time string, order_items: array of objects { name: string, quantity: integer, total_price: { value: number, currency: 3-letter ISO 4217 string, e.g. “EUR” }, sku?, item_id?, product_id?, variant_id?, description?, hs_code?, country_of_origin? (2 letters), ean?, unit_price? }, notes?: string, tags?: array of strings }, payment_details { total_price: { value: number, currency: string }, status: { code: string, message?: string }, is_cash_on_delivery?: boolean, subtotal_price?, estimated_shipping_price?, estimated_tax_price? (price objects) }. Optional: customer_details { name: string, email?, phone_number? }, shipping_address and billing_address { name, address_line_1, postal_code, city, country_code (strings, required), company_name?, house_number?, address_line_2?, state_province_code?, email?, phone_number? }, shipping_details { is_local_pickup?: boolean, delivery_indicator?: string, measurement?: { weight: { value: number, unit: “kg”\|“g”\|“lbs”\|“oz” } }, ship_with?: { type: “shipping_option_code”, properties: { shipping_option_code: string from list_shipping_options, contract_id?: integer } } }.

Permissions

Every action above must be explicitly granted to an agent before it can be used. See Permissions for the grant model and Security for how credentials are protected.

Last reviewed against the provider API: September 2026.

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Connection

Read actions (12)

Write actions (2)

Permissions

​Connection

​Read actions (12)

​Write actions (2)

​Permissions

Connection

Read actions (12)

Write actions (2)

Permissions